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Access Card

We’re always looking to improve the booking journey for
customers with access requirements and are pleased
to have launched our new Access Registration Scheme
in partnership with Nimbus Disability.

Nimbus Disability is a social enterprise and organisation. run by and for disabled people. and is recognised as a leading authority on accessible ticketing in the UK.

Their Access Card is a universal way of communicating access requirements and offers greater privacy for people with disabilities.

Your card means you don’t need to carry supporting documents or explain circumstances or requirements everywhere you go. You’ll only need to supply the information once – when you register for the scheme.

Registering is a three-step process, and once complete, valid for three years.

You can choose to register for either their paid Access Card, a physical card that is recognised at multiple venues, or a free Compton Verney Digital Access Pass Number, valid for Compton Verney only.

What are the differences between an Access Card and a Compton Verney Digital Access Pass Number?

The Compton Verney Digital Access Pass Number;

  • Is free to acquire

  • Is valid at Compton Verney only

  • Allows you to convey your access requirements with us

  • Lasts for three years

  • Isn’t a physical card, you will get an email confirmation with a registration number

  • Is the same process to apply for as the full Nimbus Access Card

  • Can be upgraded to a full Access Card at any point during the three years

Register for an Access Pass Number here

Please give yourself enough time to complete the form, and note this will involve uploading some documents as part of the application.

The Nimbus Access Card

The full card provides you with the same benefits as the free registration, as well as:

  • Costs £15

  • Is a physical Photo ID card with symbols relating to accessibility needs

  • Is recognised at venues across the UK & beyond

  • Is valid for three years

  • Allows you to potential free companion tickets at events and venues across the UK

  • Gives you access to an informative online access directory

  • Gives you access to a closed Facebook Community group

Register for a Nimbus Access Card here

 You can find out more information on the Access Card here.

Linking your Access Card or Compton Verney Digital Access Pass Number
to your Compton Verney account

Once you have received a Digital Access Pass Number of Access Card, it can be added to your Compton Verney account.

Follow the link below to connect your access symbols to your Compton Verney account. If you do not have a Compton Verney account yet, one will be created for you when you do this.

Click here to link your Access Card to your Compton Verney account.

Once this is linked, you’ll be able to log in and select tickets that meet your access requirements.

Frequently Asked Questions

I’m currently a member with an Essential Companion Pass, do I need to apply?

If you’re a member and already have an Essential Companion Pass alongside your membership, there is nothing you need to for now.

When your membership next comes up for renewal, please register for the Access Card, and on your membership renewal we’ll be happy to include an Essential Companion Pass too.

 

Why is the process changing and how does this benefit me?

This will enable us to fully understand the access requirements of our customers and provide reasonable adjustments, such as support on arrival, getting to the house and essential companion tickets. The system offers greater privacy, as disabled people with access requirements will no longer need to carry supporting documents or explain circumstances to staff. You’ll only need to supply information once to the Nimbus team, who can then issue you with an Access Card or a Digital Access Pass reference number – depending on which route you choose when signing up.

Our commitment to accessibility remains unchanged. Our friendly team is still here to support you if you have any questions or need assistance. For further support, please email info@comptonverney.org.uk or call 01926 645500 and we are happy to discuss your access requirements on an individual basis.

 

Can I come along on the day, without registering for the Access Card?

If you wish to book tickets in advance then registering with the scheme is still the best way for us to support you to visit. If you have any questions or concerns then we would be happy to discuss this on an individual basis.

 

I’m having trouble with registration, who can help?

If you’re having trouble registering, or have any questions about your application please contact Nimbus directly on cards@accesscard.online or by ringing 0330 808 5108 and they will be happy to help.

Alternatively, you can find out more in their FAQs here. If you are having trouble verifying your registration code on your online account, please check your confirmation email from Nimbus to check the registration code is correct and the name on that email matches your Compton Verney account exactly. If you are still having issues please contact Nimbus on cards@accesscard.online or call 0330 808 5108 and they will clarify your details.

Looking to find out more about how we can meet your access requirements?

Visit our Access Page