Enjoy free entry to our special exhibitions, six permanent art collections and park.
Your Membership will support us as a charity, helping to preserve our history, art and landscape for future generations to enjoy.
How do I renew my Membership?
Can I change my type of Membership half way through the year?
Why don’t you include guest passes anymore?
Can I change to Auto-card renewal Membership?
Auto card renewal is a great way to always know your Membership is valid, whilst saving money on the annual fee. It will renew automatically each year unless you cancel or there is a payment failure and you will receive a reminder a month in advance of your renewal.
Can I Gift Aid my Membership?
Please note that Gift Memberships are not eligible for Gift Aid.
Can I lend my Membership card to a friend?
What should I do if I lose my Membership card?
When will I receive my Membership card if I purchased my Membership online?
Postage is included in your membership. A charge may be applied if you require a replacement membership card.
We are investigating the potential use of digital membership cards. If this is available in the future we will let you know upon renewal.
If I join as an Individual + guest can it be a friend or does it have to be a family member?
How long is my membership valid for?
Can I receive a refund on my Membership?
What can I visit with my Membership?
*Excludes up to 5 event days per year. Please visit the Events page of the website to find out more about these events.
Does Membership include parking?
Will you contact me before my Membership renews?
Can I use guest passes online?
Can I bring a guest with me?
You aren’t able to bring guests on any other type of membership, unless you have a family guest pass included in your renewing membership pack. This guest needs to be a family member.
Will I receive a member discount on your events?
Do I have to pay for child entry?
Can I receive a membership as a carer?
We are pleased to accept Max Cards, and welcome children with Max Cards and up to 2 adults in for free. For more information about Max cards please visit their website: https://mymaxcard.co.uk/